Let's Do Property Better
We see property management as more than simply holding space for a property until it’s ready to sell. We focus solely on the management journey of your investment, recognising that the time your property is managed is critical to its long-term performance. As investors ourselves we know firsthand the complexities and aspirations that come with property ownership. We understand that effective property management isn’t just about maintenance; it’s about maximising potential and aligning with your long-term goals.
With this shared perspective, We ask the questions many others overlook: How is your property truly performing? Are your investment goals actively being pursued? Because we’ve navigated the same challenges, we bring a deep understanding of your thought process, ensuring that every decision and strategy supports the unique needs and objectives that drive investors like you.
Our commitment to your success means proactive planning and strategic foresight—from maximising rental returns to positioning your property for a strong sale in the future. Each property represents more than an asset; it’s a pathway to financial security, and they are dedicated to positioning you for the best possible outcomes, now and down the line.
When you choose property btr, you’re choosing a team that brings more than expertise—they bring shared experience and a vision for your success. Discover the difference of working with property managers who are not only passionate about what they do but are deeply connected to your investment goals. That’s why we say: Let’s Do Property Better.
How to Experience Better
Here’s what you can count on from property btr:
Returns – Increase your returns through proactive management, strategic upgrades, and minimised vacancy periods. Let us help you see the real potential in your investment.
Rent Collection Assurance: With our "Zero Tolerance" policy on rent arrears, we contact tenants immediately if their rent falls overdue and manage in accordance with current legislation.
Disbursements - We provide Daily Disbursements: Rental funds are transferred as soon as they are available, giving you immediate access to funds as you need.
Insights - Driven by Experience – With 15 years of hands-on experience, Marc and Katie provide seasoned insights into what works best in property management. The maturity needed that brings a proactive and knowledgeable approach means you can relax, knowing your property is in good hands.
Tenancy Renewals – Strategically timed to peak periods and guided by thorough market and tenancy reviews. Based on current market conditions but also overall care for the home, ensuring high standards are met for your investment.
Communication - Not scared to pick up the phone and have a conversation. What actually matters. Communicating about what matters most, not hiding behind an email if something needs to be discussed we take a proactive approach.
Efficient Maintenance Management: Action reported maintenance promptly and we will identify recommended maintenance during inspections to protect your assets. While urgent repairs are addressed as required. We work with a trusted group of qualified and experienced contractors.
Thorough Inspections: Receive a detailed report with photos, covering any issues, opportunities for improvement, and tenant care. We also follow up with tenants to provide feedback and address any areas needing attention.
All inclusive fee structure - For simplicity and ease we have an all inclusive fee structure.
Maximise Your Investment Property’s Potential
Maximising an investment property starts with a multifaceted approach that combines proactive management, strategic insights, and exceptional service. The focus on increasing returns through a tailored approach and working on the long term strategic goals, ensures that properties reach their full potential.
With daily disbursements, investors have access to rental income as soon as possible, providing necessary financial flexibility. The 15 years of hands-on experience offered by Marc and Katie translates into valuable insights that guide decision-making, instilling confidence that properties are in capable hands. Prioritising open communication allows for addressing concerns and keeping investors informed about what truly matters.
With strategically timed tenancy renewals driven by market insights, properties are well-positioned to achieve optimal results. Together, these elements create a comprehensive management strategy that maximises the value and success of investment properties.
Client Testimonials
Hear from our satisfied clients who have experienced the benefits of our property management services. Their success stories highlight our commitment to delivering exceptional service and results. Here’s what they say about working with us.
Frequently Asked Questions
About Property Management
There’s a lot to understand about property management so we’ve gathered a list of the most commonly asked questions.
Switching to property btr is simple and hassle-free. All we need is the management authority from your current agency, and we’ll handle the rest. Once appointed, we’ll inform your tenants and collect the keys from your existing property manager.
In our experience, working with a professional property manager will decrease the time a property is unoccupied. Rental properties that are well-presented, professionally marketed and priced appropriately will rent faster. At property btr, we work tirelessly to showcase your property to potential tenants, so you can trust us to minimise vacancy periods and get your property leased as quickly as possible.
In today’s digital age, location matters much less. Most tenants search for rentals online and handle rent payments electronically, so physical location is less of an issue. At property btr, we manage properties right across the Sunshine Coast and Gympie with the same level of expertise, no matter where your property is located.
You are legally allowed to decide whether pets or smokers are suitable for your property, but there are strict laws in place preventing discrimination against tenants based on factors like children, race, or religion. It’s worth noting that the maximum pet bond you can request is $260, and this is specifically for fumigation purposes. Any other damage caused by a pet would be deducted from the regular bond.
While landlord insurance isn’t required, we highly recommend it. This type of insurance protects you if a tenant doesn’t pay rent, leaves early, or damages the property. It also covers loss of rental income in cases where your property becomes uninhabitable, such as due to fire. In addition, landlord insurance typically includes public liability coverage and limited protection for contents like floor coverings and curtains. Building insurance, on the other hand, is compulsory.
The rental market will ultimately set the price, but at property btr, we help you get the most out of your investment. We’ll work with you to ensure your property is presented in its best light to attract quality tenants and achieve the highest possible rent. Plus, we’ll provide you with comparative data on similar rental properties in your area to give you a clearer picture of the market.
At property btr, we have a strict "Zero Tolerance" policy when it comes to rent arrears. If rent is late by just two days, we’ll take immediate action. Our system tracks payments daily, and we promptly contact the tenant via phone or SMS to resolve the issue. If the arrears continue, we’ll issue a breach notice or termination notice if necessary. Our goal is to protect your income and ensure quick action in case of any problems.
A property manager takes care of the day-to-day tasks associated with renting out a property. This includes everything from advertising your property and screening tenants to collecting rent, managing repairs, and ensuring compliance with legal obligations. At property btr, we handle it all, making your investment stress-free and ensuring you get the best return.
Managing a rental property can be time-consuming and stressful. Hiring the team at property btr means having experts on your side to handle all the details, from finding reliable tenants to ensuring rent is paid on time and addressing any maintenance needs. This not only saves you time but also maximises your investment’s potential, as we ensure everything runs smoothly.
We use a variety of marketing strategies to reach a wide pool of potential tenants, both online and through our network. Our team carefully screens all applicants by checking references, rental history, and employment to ensure we place reliable, responsible tenants in your property. You can trust us to protect your investment and find tenants who will treat your property with respect.
Our fees are competitive and reflect the high level of service we provide. Typical fees include a management fee, leasing fee, advertising costs, property condition reports, and routine inspection fees. We’re upfront about all costs so there are no surprises, and you can be confident you’re getting value for money with property btr.
Absolutely! You’ll retain full ownership and control over major decisions, like approving tenants or rent increases. At property btr, we manage the day-to-day operations, but you’ll always be kept in the loop, and we’ll seek your approval for anything significant. Our goal is to make managing your property easy for you, while keeping you involved when it matters.
Definitely! We take care of all maintenance and repair issues on your behalf, using our trusted network of local contractors. Whether it’s an urgent repair or routine maintenance, we’ll coordinate everything to keep your property in excellent condition, saving you time and hassle.